Escape Room Host
--190 North Vickers Road, Condon, QLD 4815--
Join Our Team
Are you an energetic, customer-focused person who loves games and immersive experiences? Escape Room Townsville is looking for a Casual Escape Room Host to bring excitement and fun to our players!
About the Role
As an Escape Room Host, you’ll be responsible for creating an unforgettable experience for our guests. Your role will involve welcoming players, explaining the rules, monitoring their progress, providing hints when needed, and resetting rooms between games.
This is a casual position. Our hours for school term are Wed to Fri 4 pm to 9 pm and weekends 10 am to 10 pm. We have extended hours during school holidays Monday to Sunday 10 am to 10 pm.
The pay rate will start from Grade 2 of the Amusement, Events and Recreation Award [MA000080]. Higher grade will be applied for candidates with higher capabilities.
Key Responsibilities
🎭 Game Hosting & Operation
- Welcome and provide a briefing to players before their game.
- Monitor escape rooms in real-time and provide hints when needed.
- Debrief teams after their experience.
- Create an engaging customer experience.
- Reset rooms efficiently for the next group.
📦 General Operations
- Maintain a high standard of cleanliness and organisation within the facility.
- Provide feedback on game performance and areas for improvement.
- Occasionally assist with social media, marketing, and events.
Who We’re Looking For
You don’t need to be an escape room expert (yet!), but we’re looking for someone with:
✔ Friendly and enthusiastic personality
✔ Strong communication and storytelling skills
✔ Ability to think quickly and manage multiple tasks
✔ Reliable and available for evening & weekend shifts
✔ Passion for puzzles, games, or immersive entertainment
Why Join Escape Room Townsville?
🚀 Exciting, fun work environment—no two days are the same!
🎉 Work with a team that loves games and creativity
⏳ Flexible casual hours—perfect for students or part-time work
📚 Gain experience in customer service and entertainment
Ready to Apply?
If you think you’d be a great fit, we’d love to hear from you! Send us your resume and a short cover letter explaining why you’d be perfect for the role. Bonus points if you include your favourite puzzle or an escape room experience you’ve loved!